Emergency Restoration Field Tech – Mitigation Specialist

Insurcomm Restoration; Southampton Township (NJ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

PTO & holidays

Company vehicle

Tech stipend

Job summary

Insurcomm Restoration is seeking a Mitigation Technician to respond to fire, water, mold, and storm damage with urgent, on-site cleanup and stabilization. You will perform extraction, drying, decontamination, and packing of salvageable items while following IICRC standards and safety protocols.

Join a field-based, full-time role with opportunities to train, earn certifications, and work with project managers and the Contents Division in a supportive PE-backed organization.

Qualifications

• Willingness to obtain IICRC (Inspection Cleaning and Restoration Certification)
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor
• Strong communication, listening, and interpersonal skills
• Strong customer service mindset and social awareness
• Acceptable driving record
• Reliable attendance and punctuality
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software
• Team-oriented mindset with a positive, solution-focused attitude

Responsibilities

• Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events
• Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards
• Remove and dispose of damaged building materials safely and efficiently
• Decontaminate, clean, and deodorize affected interior spaces
• Collaborate with the Contents Division to clean, pack, and store salvageable items
• Document job progress through photos and detailed notes using PSA and other required software
• Communicate clearly and professionally with clients, answering questions with empathy and respect
• Maintain a clean, organized, and safe job site at all times
• Properly set up, operate, clean, and store tools and equipment
• Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use
• Work effectively and collaboratively with project managers, crew chiefs, and team members

Skills

IICRC

Tool proficiency

Physical stamina

Clear communicator

Customer service

Tools

PSA

Encircle

Docusketch

Microsoft Teams

Job description

Insurcomm Restoration is seeking a Mitigation Technician to respond to fire, water, mold, and storm damage with urgent, on-site cleanup and stabilization. You will perform extraction, drying, decontamination, and packing of salvageable items while following IICRC standards and safety protocols.

Join a field-based, full-time role with opportunities to train, earn certifications, and work with project managers and the Contents Division in a supportive PE-backed organization.