Emergency Medical Dispatcher: Rapid Response & Triage Specialist

County Emergency Communications; Lake Carmel (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Kent, Pennsylvania seeks Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient and incident details, establish response priorities, and coordinate medical resources using an agency-approved system.

The role entails receiving calls, confirming locations, assigning priorities, directing ambulances, and delivering protocol-based instructions.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification or similar may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or Equivalent

Job description

County Emergency Communications in Kent, Pennsylvania seeks Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient and incident details, establish response priorities, and coordinate medical resources using an agency-approved system.

The role entails receiving calls, confirming locations, assigning priorities, directing ambulances, and delivering protocol-based instructions.