Emergency Medical Dispatcher — Certification Support

County Emergency Communications; Hastings (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Shift premiums

Training opportunities

Job summary

County Emergency Communications in Hastings, PA is seeking experienced Emergency Medical Dispatchers to support urgent medical response. You will gather patient and incident information using an agency-approved system and help coordinate EMS resources.

Duties include determining response priorities, relaying essential details to responders, and providing protocol-based instructions when appropriate. The role may require overnight shifts, weekends, or overtime depending on assignment.

Qualifications

• Requires ability to gather caller information accurately under pressure.
• Must demonstrate strong decision-making and prioritization skills.
• CPR certification may be preferred or required by some agencies.

Responsibilities

• Receive and evaluate emergency calls for urgency and type.
• Confirm location, callback details, and resource needed.
• Ask approved questions to assess patient condition.
• Determine response priority using dispatch protocols.
• Coordinate ambulance and EMS resources as assigned.
• Document call data and participate in QA activities.

Skills

Emergency dispatch

Active listening

Calm under pressure

Multitasking

Education

High school diploma or GED

Tools

CAD system

Radio/telecommunication equipment

Job description

County Emergency Communications in Hastings, PA is seeking experienced Emergency Medical Dispatchers to support urgent medical response. You will gather patient and incident information using an agency-approved system and help coordinate EMS resources.

Duties include determining response priorities, relaying essential details to responders, and providing protocol-based instructions when appropriate. The role may require overnight shifts, weekends, or overtime depending on assignment.