Rapid-Response Emergency Medical Dispatcher

County Emergency Communications; Old Town (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will gather patient details, confirm locations, and follow dispatch protocols to determine priorities and provide pre-arrival instructions.

Role requires adherence to medical oversight and certifications, with sponsored training options. Shift schedules may include evenings, nights, and overtime per agency needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal requirements)

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will gather patient details, confirm locations, and follow dispatch protocols to determine priorities and provide pre-arrival instructions.

Role requires adherence to medical oversight and certifications, with sponsored training options. Shift schedules may include evenings, nights, and overtime per agency needs.