Emergency Medical Dispatcher — Rapid Response

County Emergency Communications; Woodland (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Woodland, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and contact details, and determine priority using the agency-approved dispatch system.

This role may involve overnight shifts, weekend rotations, and potential overtime. A high school diploma or equivalent is commonly required, with CPR and EMS dispatcher certification preferred.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Applicants may be considered for sponsored training or require current EMS dispatcher certification.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Communication skills

Attention to detail

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Emergency dispatch system

Headset and console setup

Job description

County Emergency Communications in Woodland, PA is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and contact details, and determine priority using the agency-approved dispatch system.

This role may involve overnight shifts, weekend rotations, and potential overtime. A high school diploma or equivalent is commonly required, with CPR and EMS dispatcher certification preferred.