Emergency Medical Dispatcher: Rapid, Impactful Patient Care

County Emergency Communications; New Philadelphia (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in New Philadelphia, PA, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify locations, assign priorities, and coordinate ambulance resources according to approved protocols.

The role may require CPR certification and EMS dispatcher credentials where applicable, with training or sponsorship offered by the employer. Overnight shifts and overtime may be included depending on assignment.

Qualifications

• High school diploma or GED commonly required.
• Sponsored training may be offered by employers.
• CPR certification may be required.
• EMD or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.

Skills

Active listening

Information sequencing

Data entry

Communication under pressure

Education

High school diploma or GED

EMD certification (preferred)

Job description

County Emergency Communications in New Philadelphia, PA, is seeking Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify locations, assign priorities, and coordinate ambulance resources according to approved protocols.

The role may require CPR certification and EMS dispatcher credentials where applicable, with training or sponsorship offered by the employer. Overnight shifts and overtime may be included depending on assignment.