Emergency Medical Dispatcher — Life-Saving Call Center

County Emergency Communications; Prompton (PA); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

County Emergency Communications in Prompton, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate response resources. You will gather patient and incident details, establish priorities, and guide responders according to approved protocols.

Responsibilities include receiving calls about illness or injury, confirming location and contact details, asking protocol questions, determining priority, dispatching ambulances, and documenting call processing for quality

Qualifikationen

• High school diploma or recognized equivalent commonly required.
• Employer may recruit for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Jobbeschreibung

County Emergency Communications in Prompton, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate response resources. You will gather patient and incident details, establish priorities, and guide responders according to approved protocols.

Responsibilities include receiving calls about illness or injury, confirming location and contact details, asking protocol questions, determining priority, dispatching ambulances, and documenting call processing for quality