Emergency Medical Dispatcher — Rapid Response Communicator

911 Emergency Communications; Eure (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education opportunities

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in MC Farlan, NC. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming locations, triaging conditions, and relaying information to responders. A high school diploma, CPR, and EMD certification are commonly required, with training or certification sponsored by the employer.

Qualifications

• High school diploma or equivalent required.
• CPR certification required; EMD certification may be required before appointment.
• Experience with emergency service protocols is preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Stellar communication

Multitasking under pressure

Data entry accuracy

Call triage and prioritization

Education

High school diploma or equivalent

CPR certification

EMD certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in MC Farlan, NC. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming locations, triaging conditions, and relaying information to responders. A high school diploma, CPR, and EMD certification are commonly required, with training or certification sponsored by the employer.