Emergency Medical Dispatcher — 24/7 EMS Communications

Emergency Telecommunicator Services; McAdenville (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Emergency Medical Dispatcher opportunities are available in MC Adenville, NC, with duties that include handling emergency calls, confirming locations, and coordinating ambulance resources. Dispatchers use approved protocols, provide essential instructions, and document call data while supporting ongoing quality assurance.

Typical qualifications include a high school diploma or equivalent; CPR certification and further dispatcher training may be required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required or preferred depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatcher opportunities are available in MC Adenville, NC, with duties that include handling emergency calls, confirming locations, and coordinating ambulance resources. Dispatchers use approved protocols, provide essential instructions, and document call data while supporting ongoing quality assurance.

Typical qualifications include a high school diploma or equivalent; CPR certification and further dispatcher training may be required.