Emergency Medical Dispatcher: Urgent Response Coordinator

Emergency Telecommunicator Services; Harmony (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Harmony, NC seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather incident data, assign priorities, and direct ambulance resources in line with established protocols.

A high school diploma or equivalent is required; EMT/paramedic credentials are not universally required. CPR and EMD certification may be needed, and background checks apply.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher certification preferred or required by sponsor.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Harmony, NC seeks an Emergency Medical Dispatcher to support urgent medical responses. You will gather incident data, assign priorities, and direct ambulance resources in line with established protocols.

A high school diploma or equivalent is required; EMT/paramedic credentials are not universally required. CPR and EMD certification may be needed, and background checks apply.