EMS Emergency Dispatcher — 24/7 Medical Communications

County Emergency Communications; McFarland (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in the McFarland area to handle urgent medical calls and coordinate response resources. You will verify locations, gather critical data, and apply approved protocols to guide responders.

Responsibilities include documenting calls, maintaining compliance with medical oversight, and supporting QA processes. A high school diploma and dispatcher certification are typically required, with CPR training often needed.

Qualifications

• High school diploma or equivalent required.
• Dispatcher certification (EMD) required or sponsorship possible.
• CPR certification may be required; EMT/paramedic credentials vary.
• Background checks and training may be required.

Responsibilities

• Receive and manage medical emergency calls and gather details.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials not universal

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in the McFarland area to handle urgent medical calls and coordinate response resources. You will verify locations, gather critical data, and apply approved protocols to guide responders.

Responsibilities include documenting calls, maintaining compliance with medical oversight, and supporting QA processes. A high school diploma and dispatcher certification are typically required, with CPR training often needed.