Emergency Medical Dispatcher: Rapid Response & Care Coord

Emergency Telecommunicator Services; Ashley (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Emergency Telecommunicator Services in Ashley, MI seeks an Emergency Medical Dispatcher to handle urgent calls, verify location and contact details, and determine response priorities using approved protocols. You will coordinate ambulance resources and relay critical information to responders while following medical dispatch guidelines.

The role requires a high school diploma, CPR certification, and may require additional EMS credentials depending on the vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Ashley, MI seeks an Emergency Medical Dispatcher to handle urgent calls, verify location and contact details, and determine response priorities using approved protocols. You will coordinate ambulance resources and relay critical information to responders while following medical dispatch guidelines.

The role requires a high school diploma, CPR certification, and may require additional EMS credentials depending on the vacancy.