Emergency Medical Dispatcher: Fast-Paced Critical Calls

Emergency Telecommunicator Services; Onaway (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Onaway, MI seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate dispatch per established protocols. Responsibilities include gathering patient data, determining priority, instructing callers per guidelines, and relaying information to responders.

Role may require CPR certification and sponsored training; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required or sponsored training.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Onaway, MI seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate dispatch per established protocols. Responsibilities include gathering patient data, determining priority, instructing callers per guidelines, and relaying information to responders.

Role may require CPR certification and sponsored training; EMT/paramedic credentials are not universally required.