Emergency Medical Dispatcher — Life-Saving Coordination Pro

Emergency Telecommunicator Services; Kennebunk (ME); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

insurance coverage

retirement benefits

paid leave

employee‑assistance services

continuing education

Certification support

shift premiums

other benefits

Résumé du poste

Emergency Telecommunicator Services in Maine seeks skilled Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate EMS resources. You may provide approved instructions before responders arrive, following protocols and oversight.

The role involves extended console work, headset use, data entry, and shift work including overnights and overtime. A high school diploma and EMD/CPR certifications are required, with background checks and potential sponsored training.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher (EMD) certification required.
• CPR certification may be required; EMT/paramedic credentials not universally required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Call handling

Data entry

Protocol following

Quality review

Formation

High school diploma

EMD certification

CPR certification

Outils

Emergency dispatch system

Description du poste

Emergency Telecommunicator Services in Maine seeks skilled Emergency Medical Dispatchers to gather patient data, establish priorities, and coordinate EMS resources. You may provide approved instructions before responders arrive, following protocols and oversight.

The role involves extended console work, headset use, data entry, and shift work including overnights and overtime. A high school diploma and EMD/CPR certifications are required, with background checks and potential sponsored training.