Emergency Medical Dispatcher - Life-Saving Call Coordination

911 Emergency Communications; Stetson (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Stetson, ME seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance response. The role involves following approved protocols, providing pre-arrival instructions, and ensuring accurate documentation.

Applicants should have a high school diploma or equivalent; CPR certification may be required, and EMT or paramedic credentials are not universally required. Training may be sponsored by the employer.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Receive calls involving illness, injur

Confirm the patient’s location, ...

Ask approved questions about the |

Determine response priority through...

Dispatch or coordinate ambulance reso

Provide protocol-based instructions wi

Relay patient information and scene ha

Document call processing and quality-r

Education

High school diploma or recognized equivalent

CPR certification

Job description

911 Emergency Communications in Stetson, ME seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance response. The role involves following approved protocols, providing pre-arrival instructions, and ensuring accurate documentation.

Applicants should have a high school diploma or equivalent; CPR certification may be required, and EMT or paramedic credentials are not universally required. Training may be sponsored by the employer.