Emergency Medical Dispatcher — Life-Saving Communications

Emergency Telecommunicator Services; Rumford (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Porter, ME seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid EMS responses. The role emphasizes accurate data collection, scene assessment, and adherence to established dispatch protocols.

Responsibilities include guiding callers with approved instructions, prioritizing emergencies, and communicating critical details to responders while maintaining documentation and quality standards.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency communication

Protocol adherence

Education

High school diploma

Job description

Emergency Telecommunicator Services in Porter, ME seeks qualified Emergency Medical Dispatchers to handle urgent medical calls and coordinate rapid EMS responses. The role emphasizes accurate data collection, scene assessment, and adherence to established dispatch protocols.

Responsibilities include guiding callers with approved instructions, prioritizing emergencies, and communicating critical details to responders while maintaining documentation and quality standards.