Emergency Medical Dispatcher — Save Lives from the Console

Emergency Telecommunicator Services; Union City (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher to gather patient data, establish priorities, and coordinate EMS resources. The role may include providing approved instructions before responders arrive and following established protocols.

Candidates typically hold a high school diploma and may require Emergency Medical Dispatcher certification, CPR, and other coursework. The position may involve overnight shifts, weekends, and overtime, with background checks and

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher to gather patient data, establish priorities, and coordinate EMS resources. The role may include providing approved instructions before responders arrive and following established protocols.

Candidates typically hold a high school diploma and may require Emergency Medical Dispatcher certification, CPR, and other coursework. The position may involve overnight shifts, weekends, and overtime, with background checks and