Life-Saving EMS Dispatcher — Critical Call Center Role

Emergency Telecommunicator Services; Fort Kent (ME); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Fort Kent, ME to assist with urgent medical calls and resource coordination. You will gather critical patient information, confirm locations, and determine response priorities under agency protocols.

Applicants typically need a high school diploma, and may require Emergency Medical Dispatcher certification and CPR. Ongoing training, background checks, and adherence to medical oversight are part of the role.

Formación

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Educación

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Descripción del empleo

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Fort Kent, ME to assist with urgent medical calls and resource coordination. You will gather critical patient information, confirm locations, and determine response priorities under agency protocols.

Applicants typically need a high school diploma, and may require Emergency Medical Dispatcher certification and CPR. Ongoing training, background checks, and adherence to medical oversight are part of the role.