Emergency Medical Dispatcher: Coordinate Life-Saving Calls

Emergency Telecommunicator Services; Maine; On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Ocean Park, ME is seeking dedicated Emergency Medical Dispatchers to operate within an agency-approved system, gathering patient data, establishing priorities, and coordinating EMS resources. Roles may include providing instructions before responders arrive under approved protocols.

Positions may require CPR certification and sponsored training; some assignments may demand overnight, weekend, or rotating schedules with overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.
• Applicants may be considered for sponsored training or require current Emergency Medical Dispatcher certification.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Ocean Park, ME is seeking dedicated Emergency Medical Dispatchers to operate within an agency-approved system, gathering patient data, establishing priorities, and coordinating EMS resources. Roles may include providing instructions before responders arrive under approved protocols.

Positions may require CPR certification and sponsored training; some assignments may demand overnight, weekend, or rotating schedules with overtime as needed.