Emergency Medical Dispatcher - 24/7 Life-Saving Dispatch

911 Emergency Communications; Freedom (ME); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

911 Emergency Communications in Freedom, ME seeks Emergency Medical Dispatchers to gather incident details, determine priorities, and coordinate EMS resources.

Roles may include providing protocol-based instructions and supporting responders. Requirements include a high school diploma and EMS certifications; CPR is often required. Training or sponsorship may be offered, and overtime/shift work is common. Applicants should be able to work nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

High school diploma

EMS certification

CPR certification

EMS dispatcher credentials optional

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Freedom, ME seeks Emergency Medical Dispatchers to gather incident details, determine priorities, and coordinate EMS resources.

Roles may include providing protocol-based instructions and supporting responders. Requirements include a high school diploma and EMS certifications; CPR is often required. Training or sponsorship may be offered, and overtime/shift work is common. Applicants should be able to work nights, weekends, and holidays.