Emergency Medical Dispatcher — 24/7 Life-Saving Calls

Emergency Telecommunicator Services; Mountain (ND); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to handle urgent medical calls. The role involves gathering patient and incident data, prioritizing responses, and coordinating EMS resources in a fast-paced environment.

Required are a high school diploma or equivalent, with CPR certification and dispatcher credentials potentially required before appointment. Training and certification support may be provided by the employer.

Qualifications

• High school diploma or equivalent required; EMT/paramedic may not be required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Active listening

Data entry

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers to handle urgent medical calls. The role involves gathering patient and incident data, prioritizing responses, and coordinating EMS resources in a fast-paced environment.

Required are a high school diploma or equivalent, with CPR certification and dispatcher credentials potentially required before appointment. Training and certification support may be provided by the employer.