Emergency Medical Dispatcher - Life-Saving Call Center Pro

County Emergency Communications; Page (AZ); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and determine response priorities using approved protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based guidance, and documenting calls while adhering to oversight requirements and training. A high school diploma and CPR certification are commonly required, with optional sponsorship for training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and determine response priorities using approved protocols.

Responsibilities include coordinating ambulance resources, providing protocol-based guidance, and documenting calls while adhering to oversight requirements and training. A high school diploma and CPR certification are commonly required, with optional sponsorship for training.