Emergency Medical Dispatcher — Life-Saving, Fast-Paced Ops

County Emergency Communications; Brandon (FL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, and coordinate response priorities. Responsibilities include confirming locations, following approved protocols, and coordinating ambulance resources as needed.

Applicants may be required to have EMS dispatcher certification and CPR, with training or sponsorship possibly provided by the employer. Overnight shifts and overtime may apply depending on assignment.

Qualifications

• High school diploma or GED required or equivalent.
• Certification as an Emergency Medical Dispatcher is required or preferred per vacancy.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements and vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, and coordinate response priorities. Responsibilities include confirming locations, following approved protocols, and coordinating ambulance resources as needed.

Applicants may be required to have EMS dispatcher certification and CPR, with training or sponsorship possibly provided by the employer. Overnight shifts and overtime may apply depending on assignment.