Emergency Medical Dispatcher — 24/7 Life-Saving Communications

County Emergency Communications; Willard (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate rapid EMS response. You will follow dispatch protocols, determine priorities, and provide real-time instructions until responders arrive.

A high school diploma and CPR qualifications are commonly required; EMT/paramedic credentials vary by vacancy. Role may include overnight shifts and overtime, with ongoing training and certification support where

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Problem-solving

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications seeks skilled Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate rapid EMS response. You will follow dispatch protocols, determine priorities, and provide real-time instructions until responders arrive.

A high school diploma and CPR qualifications are commonly required; EMT/paramedic credentials vary by vacancy. Role may include overnight shifts and overtime, with ongoing training and certification support where