Life-Saving Emergency Medical Dispatcher | Critical Call Center

County Emergency Communications; Industry (Beaver County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Other benefits depend on organization

Job summary

County Emergency Communications in Industry, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources. The role requires following approved EMS protocols and may include CPR and dispatch-related certifications.

Training or sponsorship may be provided by the employer. Applicants should have a high school diploma or equivalent; EMT/paramedic credentials are not universal requirements and depend on vacancy specifics.

Qualifications

• High school diploma or equivalent required; EMT certification may be required depending on vacancy.
• Past dispatch-related training or certification is favored where stated in vacancy.
• Ability to follow established EMS protocols and supervision guidelines.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Industry, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and coordinate ambulance resources. The role requires following approved EMS protocols and may include CPR and dispatch-related certifications.

Training or sponsorship may be provided by the employer. Applicants should have a high school diploma or equivalent; EMT/paramedic credentials are not universal requirements and depend on vacancy specifics.