Emergency Medical Dispatcher - Life-Saving Calls

Emergency Telecommunicator Services; Royal (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support, shift premiums

Job summary

Emergency Telecommunicator Services seeks organized Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate EMS responses in a fast-paced environment. You will follow approved protocols, document the encounter, and guide responders until help arrives.

Requirements include a high school diploma (or GED) with potential EMD and CPR certification; EMT/paramedic credentials are not universally required and depend on vacancy specifics.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification and CPR may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Emergency Dispatch

CPR Certification

EMD Certification

High School Diploma

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services seeks organized Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate EMS responses in a fast-paced environment. You will follow approved protocols, document the encounter, and guide responders until help arrives.

Requirements include a high school diploma (or GED) with potential EMD and CPR certification; EMT/paramedic credentials are not universally required and depend on vacancy specifics.