Emergency Medical Dispatcher — Life-Saving Call Center Hero

County Emergency Communications; Seneca (IL); Vor Ort; USD 48.000 - 68.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Zusammenfassung

County Emergency Communications in Seneca, IL seeks experienced Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive calls, verify locations, assign priorities, and relay critical information to responders, following established protocols.

A high school diploma and CPR certification are common requirements; EMD certification or ongoing training may be required. The role may involve overnight or weekend shifts and overtime as needed.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification before appointment may be required depending on vacancy.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Kenntnisse

EMD certification

Communication skills

Multitasking

Ausbildung

High school diploma or equivalent

EMD certification (required or preferred)

Jobbeschreibung

County Emergency Communications in Seneca, IL seeks experienced Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive calls, verify locations, assign priorities, and relay critical information to responders, following established protocols.

A high school diploma and CPR certification are common requirements; EMD certification or ongoing training may be required. The role may involve overnight or weekend shifts and overtime as needed.