Life-Saving Emergency Medical Dispatcher (Console)

County Emergency Communications; Eldorado (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Eldorado, IL seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

Role may include overnight shifts, weekends, holidays, and overtime. Candidates may receive sponsored training; CPR certification and EMS credentials may be required depending on vacancy details.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Eldorado, IL seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish priorities, and coordinate EMS resources according to approved protocols.

Role may include overnight shifts, weekends, holidays, and overtime. Candidates may receive sponsored training; CPR certification and EMS credentials may be required depending on vacancy details.