Emergency Medical Dispatcher: Life-Saving 24/7 Dispatch

County Emergency Communications; Metropolis (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Metropolis, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate EMS resources. Training and certifications may be required depending on assignment and employer protocols.

Overtime and rotating schedules may apply, with opportunities for continued education and certification support. Candidates typically need a high school diploma or equivalent, with CPR certification often required.

Qualifications

• High school diploma or recognized equivalent widely required.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Metropolis, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate EMS resources. Training and certifications may be required depending on assignment and employer protocols.

Overtime and rotating schedules may apply, with opportunities for continued education and certification support. Candidates typically need a high school diploma or equivalent, with CPR certification often required.