Emergency Medical Dispatcher - Crisis Call Center Pro

County Emergency Communications; Leonard (MI); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Zusammenfassung

County Emergency Communications in Leonard, MI seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical patient data, and coordinate emergency resources. This role supports responders through protocol-based guidance and priority determination, with potential for shift variations, overtime, and ongoing training.

Applicants should have a high school diploma and may need CPR certification or EMD credentials.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification may be required before appointment depending on vacancy.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Kenntnisse

Communication skills

Listening skills

Data entry

Multi-tasking

Ausbildung

High school diploma

Jobbeschreibung

County Emergency Communications in Leonard, MI seeks Emergency Medical Dispatchers to manage urgent medical calls, gather critical patient data, and coordinate emergency resources. This role supports responders through protocol-based guidance and priority determination, with potential for shift variations, overtime, and ongoing training.

Applicants should have a high school diploma and may need CPR certification or EMD credentials.