Emergency Medical Dispatcher — 24/7 Ops & Certification Support

County Emergency Communications; Newmarket (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate EMS resources. The role involves following approved dispatch protocols and providing guidance until responders arrive.

Requirements may include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required. Training may be sponsored by the employer, with potential overnight and shift rotations depending on

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

EMS dispatch

CPR certification

Communication skills

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and coordinate EMS resources. The role involves following approved dispatch protocols and providing guidance until responders arrive.

Requirements may include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required. Training may be sponsored by the employer, with potential overnight and shift rotations depending on