Emergency Medical Dispatcher — 24/7 Life-Saving Ops

County Emergency Communications; Pinckney (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Pinckney, MI is seeking Emergency Medical Dispatchers to support urgent medical requests from the local area. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to approved protocols.

Duties may include providing instructions before responders arrive, confirming location and contact details, dispatching ambulances, and documenting calls for quality review.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Pinckney, MI is seeking Emergency Medical Dispatchers to support urgent medical requests from the local area. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to approved protocols.

Duties may include providing instructions before responders arrive, confirming location and contact details, dispatching ambulances, and documenting calls for quality review.