Emergency Medical Dispatcher - 24/7 Life-Saving Communications

Emergency Telecommunicator Services; Roanoke Rapids (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Roanoke Rapids, NC seeks dedicated Emergency Medical Dispatchers to coordinate urgent medical responses. Responsibilities include gathering patient data, confirming locations, and issuing protocol-based instructions to responders.

The role may include overnight, weekend, and rotating shifts with overtime, depending on the assignment and agency protocols. CPR and EMS dispatch certifications enhance prospects; refer to the vacancy for exact requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Roanoke Rapids, NC seeks dedicated Emergency Medical Dispatchers to coordinate urgent medical responses. Responsibilities include gathering patient data, confirming locations, and issuing protocol-based instructions to responders.

The role may include overnight, weekend, and rotating shifts with overtime, depending on the assignment and agency protocols. CPR and EMS dispatch certifications enhance prospects; refer to the vacancy for exact requirements.