Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

County Emergency Communications; Graham (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Graham, NC to handle urgent medical calls, verify locations and details, and prioritize response using approved dispatch protocols.

Candidates should be prepared to follow medical oversight, provide protocol-based instructions, and support coordination of EMS resources. Prior training and certifications such as CPR are considered; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Graham, NC to handle urgent medical calls, verify locations and details, and prioritize response using approved dispatch protocols.

Candidates should be prepared to follow medical oversight, provide protocol-based instructions, and support coordination of EMS resources. Prior training and certifications such as CPR are considered; EMT/paramedic credentials vary by vacancy.