Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Avon (NC); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Avon, NC. The role involves handling urgent medical calls, gathering patient and incident details, establishing response priorities, and coordinating resources under approved protocols.

Applicants typically need a high school diploma or GED; EMT/EMD certification and CPR training may be required. Overnight shifts, weekends, holidays, and overtime may apply, with comprehensive benefits where applicable.

Qualifications

• High school diploma or GED commonly required.
• Certification as Emergency Medical Dispatcher may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication skills

Multitasking

Calm under pressure

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services seeks qualified Emergency Medical Dispatchers for Avon, NC. The role involves handling urgent medical calls, gathering patient and incident details, establishing response priorities, and coordinating resources under approved protocols.

Applicants typically need a high school diploma or GED; EMT/EMD certification and CPR training may be required. Overnight shifts, weekends, holidays, and overtime may apply, with comprehensive benefits where applicable.