EMS Dispatcher - 24/7 Critical Communications

County Emergency Communications; Wallburg (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Wallburg, NC seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate EMS resources.

Responsibilities include receiving calls, following protocols, documenting calls, and coordinating ambulance resources. Shift work may include nights, weekends, and overtime as required.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Wallburg, NC seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate EMS resources.

Responsibilities include receiving calls, following protocols, documenting calls, and coordinating ambulance resources. Shift work may include nights, weekends, and overtime as required.