Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Linville (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Linville, VA seeks Emergency Medical Dispatchers to support critical emergency response. You will gather patient data, confirm locations, and establish priorities using approved dispatch protocols to aid first responders.

The role involves console work, night and weekend shifts, and strict adherence to medical oversight and privacy rules. A high school diploma and EMD certification (plus CPR) are commonly required; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification is commonly required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call Handling

Communication

Situation Assessment

Education

High School Diploma

Emergency Medical Dispatcher Certification

CPR Certification

Job description

Emergency Telecommunicator Services in Linville, VA seeks Emergency Medical Dispatchers to support critical emergency response. You will gather patient data, confirm locations, and establish priorities using approved dispatch protocols to aid first responders.

The role involves console work, night and weekend shifts, and strict adherence to medical oversight and privacy rules. A high school diploma and EMD certification (plus CPR) are commonly required; EMT/paramedic credentials vary by vacancy.