Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Hale (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

County Emergency Communications in Hale, MI seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, establish priorities, and coordinate resources using approved protocols. This role may require overnight or weekend shifts, mandatory overtime, and participation in quality-review activities.

A high school diploma is commonly required, with EMT/CPR certifications often preferred or sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification and CPR may be required or sponsored.
• Employer may recruit for sponsored training or require specific certifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Multitasking

Problem solving

Calm under pressure

Education

High school diploma

Job description

County Emergency Communications in Hale, MI seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient information, establish priorities, and coordinate resources using approved protocols. This role may require overnight or weekend shifts, mandatory overtime, and participation in quality-review activities.

A high school diploma is commonly required, with EMT/CPR certifications often preferred or sponsored.