EMS Dispatcher: Critical 24/7 Life-Saving Communications

County Emergency Communications; Hancock Township (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Hancock, MI seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient data, establish priorities, and coordinate EMS resources according to approved protocols.

Requirements include a high school diploma, EMT or paramedic credentials not always required, and Emergency Medical Dispatcher certification; CPR certification may be required. Training and on-call overtime may apply.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification is commonly required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Hancock, MI seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient data, establish priorities, and coordinate EMS resources according to approved protocols.

Requirements include a high school diploma, EMT or paramedic credentials not always required, and Emergency Medical Dispatcher certification; CPR certification may be required. Training and on-call overtime may apply.