Emergency Medical Dispatcher — 24/7 Crisis Communications

County Emergency Communications; White Pine (MI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in White Pine, MI, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities according to approved protocols.

Roles may include providing instructions before responders arrive, working extended shifts, and potential overtime. A high school diploma or equivalent is commonly required, with CPR and optional EMT/paramedic credentials depending on the vacancy.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification (may be required)

Job description

County Emergency Communications in White Pine, MI, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities according to approved protocols.

Roles may include providing instructions before responders arrive, working extended shifts, and potential overtime. A high school diploma or equivalent is commonly required, with CPR and optional EMT/paramedic credentials depending on the vacancy.