Emergency Medical Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Bath Charter Township (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Bath, MI is seeking Emergency Medical Dispatchers to collect patient and incident details, establish response priorities, and coordinate EMS resources using an approved system.

The role may require overnight shifts, weekends, or overtime, and requires a high school diploma (or equivalent). CPR certification and EMT/paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and approved providers.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Training or certifications may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Bath, MI is seeking Emergency Medical Dispatchers to collect patient and incident details, establish response priorities, and coordinate EMS resources using an approved system.

The role may require overnight shifts, weekends, or overtime, and requires a high school diploma (or equivalent). CPR certification and EMT/paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and approved providers.