Emergency Medical Dispatcher – 24/7 Critical Response

Emergency Telecommunicator Services; Fremont Township (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Fremont, MI seeks skilled Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate ambulance resources using approved protocols. This role involves shift work, potential nights, weekends, and overtime.

Candidates should have a high school diploma, CPR certification, and EMD certification where required; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification is commonly required as part of the role.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Fremont, MI seeks skilled Emergency Medical Dispatchers to handle urgent calls, verify locations, and coordinate ambulance resources using approved protocols. This role involves shift work, potential nights, weekends, and overtime.

Candidates should have a high school diploma, CPR certification, and EMD certification where required; EMT/paramedic credentials are not universally required.