Emergency Medical Dispatcher — 24/7 Critical Ops

Emergency Telecommunicator Services; Emmett (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Emmett, MI. Dispatchers gather patient and incident details, establish response priorities, and coordinate emergency medical resources using approved protocols.

The role may include providing caller instructions, maintaining documentation, and supporting continuous operations including overnight shifts and overtime. Candidates typically have a high school diploma and CPR certification; EMT/paramedic credentials vary by

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Emmett, MI. Dispatchers gather patient and incident details, establish response priorities, and coordinate emergency medical resources using approved protocols.

The role may include providing caller instructions, maintaining documentation, and supporting continuous operations including overnight shifts and overtime. Candidates typically have a high school diploma and CPR certification; EMT/paramedic credentials vary by