Emergency Fire Dispatcher - 24/7 Incident Response

911 Emergency Communications; Hartford (VT); On-site; USD 48,000 - 64,000; Full time

Job summary

911 Emergency Communications is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, verify locations, and alert appropriate resources while maintaining clear radio communications with responding crews.

Applicants should be proficient with computers, data entry, maps, and radio equipment. Roles may require shift work, including overnights and weekends, with variations by hiring agency.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experience with fire communications.
• Applicants should be comfortable with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Computer systems proficiency

Accurate data entry

Maps literacy

Education

High school diploma or GED

Tools

Fire dispatch software

Radio communications hardware

Maps and GIS basics

Job description

911 Emergency Communications is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, verify locations, and alert appropriate resources while maintaining clear radio communications with responding crews.

Applicants should be proficient with computers, data entry, maps, and radio equipment. Roles may require shift work, including overnights and weekends, with variations by hiring agency.