Fire Communications Dispatcher - 24/7 Emergency Ops

911 Emergency Communications

Green Harbor (MA)

On-site

USD 60,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Green Harbor, MA, is seeking a dedicated Fire Dispatcher to manage critical radio traffic and dispatch operations for emergencies. The role requires handling fire and rescue reports, verifying locations, and coordinating with stations and units while maintaining precise data entry and situational awareness.

Applicants should be comfortable with computer systems, maps, and radio communications.

Qualifications

A high school diploma or recognized equivalency credential is commonly required.
Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

Receive and document reports of fires, rescues, alarms, and hazardous conditions
Verify incident locations, access information, and reported risks
Alert stations and dispatch apparatus using approved response assignments
Monitor radio channels, unit availability, and incident status
Relay information about occupants, hazards, and changing conditions
Process requests for additional resources through established procedures
Coordinate mutual-aid communications when assigned
Record dispatch times, unit movements, and significant incident updates