Emergency Fire Dispatcher — 24/7 Critical Ops

911 Emergency Communications; South Carver (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

911 Emergency Communications is seeking Fire Dispatchers to coordinate responses in South Carver, MA. The role encompasses receiving incident reports, dispatching units, and maintaining clear radio communication under demanding conditions. A high school diploma is typically required, with specialized training possible for certain assignments.

Fire dispatch certifications may be required for some postings. Work may include overnight shifts, weekends, holidays, and overtime to ensure continuous

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking Fire Dispatchers to coordinate responses in South Carver, MA. The role encompasses receiving incident reports, dispatching units, and maintaining clear radio communication under demanding conditions. A high school diploma is typically required, with specialized training possible for certain assignments.

Fire dispatch certifications may be required for some postings. Work may include overnight shifts, weekends, holidays, and overtime to ensure continuous