Emergency Fire Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Morton Corners (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Fire Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies. They receive incident information, alert appropriate resources, and maintain communication with responding crews across shifts.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Applicants typically need a high school diploma and may require fire dispatch certification or emergency medical dispatch training.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Fire Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies. They receive incident information, alert appropriate resources, and maintain communication with responding crews across shifts.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Applicants typically need a high school diploma and may require fire dispatch certification or emergency medical dispatch training.