Emergency Fire Dispatcher: 24/7 Critical Communications

Emergency Telecommunicator Services; Barnstable (MA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Barnstable Town, MA to coordinate fire incidents and dispatch equipment and personnel. You will receive incident details, verify locations, and relay critical information to responding crews using approved procedures.

Responsibilities include monitoring radio channels, documenting updates, and coordinating mutual aid when needed. A high school diploma is required; dispatch or EMS training may be needed depending on assignments.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear communication

Multitasking

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Barnstable Town, MA to coordinate fire incidents and dispatch equipment and personnel. You will receive incident details, verify locations, and relay critical information to responding crews using approved procedures.

Responsibilities include monitoring radio channels, documenting updates, and coordinating mutual aid when needed. A high school diploma is required; dispatch or EMS training may be needed depending on assignments.