Emergency Dispatcher Trainee — Training & Benefits

County Emergency Communications; Orleans (MA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in East Orleans, MA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to take calls, document incidents, operate communications systems, and support emergency responses.

Duties and responsibilities increase with demonstrated skills and successful training milestones. Applicants generally need a high school diploma or equivalent, basic computer skills, clear communication, and accurate typing.

Qualifications

• High school diploma or equivalent required; trainees may lack prior dispatch experience.
• Basic computer skills, clear communication, and accurate typing are important.
• Check vacancy for any assessments or prerequisites.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering incident details.
• Develop typing and CAD skills for dispatch.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Tools

Dispatch systems

Job description

County Emergency Communications in East Orleans, MA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to take calls, document incidents, operate communications systems, and support emergency responses.

Duties and responsibilities increase with demonstrated skills and successful training milestones. Applicants generally need a high school diploma or equivalent, basic computer skills, clear communication, and accurate typing.