Emergency Dispatcher Trainee - Training & Benefits

County Emergency Communications; Biddeford (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

County Emergency Communications in Lebanon, ME announces Dispatcher Trainee and Telecommunicator Trainee opportunities, offering a structured introduction to emergency communications.

Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response while training milestones are met. Training includes classroom instruction, simulations, and supervised console work; nights, weekends, and overtime may apply.

Qualifications

• High school diploma or equivalent required; trainee roles may accept candidates without dispatch experience.
• Candidates should have clear communication, basic computer skills, and accurate typing.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Education

High school diploma or equivalent

Tools

CAD systems

Job description

County Emergency Communications in Lebanon, ME announces Dispatcher Trainee and Telecommunicator Trainee opportunities, offering a structured introduction to emergency communications.

Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response while training milestones are met. Training includes classroom instruction, simulations, and supervised console work; nights, weekends, and overtime may apply.